Studio Policies
PHC is a space for ALL bodies. All shapes and sizes, age and genders, levels of ability, disabilities and shades of skin. Variety is who we are. Every day, every class we are striving to change the industry. We don’t subscribe to the “long lean body” hyper focused, destructive idea that Pilates is known for.
Our focus is on the truth of it all- Pilates makes you STRONG. Like try and fuck with me strong. Pick up heavy shit, run from the authorities, get on the ground with your grandkid, hold your legs up in the air STRONG. Pilates makes you friends with your body- exactly as it is today. So we will not tolerate any kind of shaming, judging or negative comments in the studio. We are healing ourselves and invite you to leave that garbage at the door.
NEW STUDENTS: Any newbie students coming from a franchise or big box “Pilates based” fitness studio will still be required to take either our Basics class, a Duet with a friend or a Private session. They do not teach the same as us. We teach contemporary, inclusive, rehabilitative PILATES. And if you don’t learn it as intended, you miss a ton of the benefits and results. We take this entry to our classes very seriously. It keeps the quality of the classes intact for our existing students. And for you when you become one.
KIDS: Kids are not permitted in the studio while you are in a class or private session. No exceptions.
ATTIRE: Grippy socks are required. We sell them for $10 cash in studio. Shirt/Tanks are required as well as longer shorts. No short shorts or just sports bras. Less clothes means more opportunity to slip if you get sweaty.
24 HOUR CANCELLATION POLICY: 24 hour notice is required for a cancellation with no charge to you. If you are unable to cancel within 24 hours or do not show up for your class or appointment, you will be charged for that session.
On all memberships and packages, please note that any no shows or cancellations made after the 24 hour cancellation policy cut-off will be charged a $20 fee if abused. We consider abuse more than 2 classes per month where a reformer sat empty.
ATTENDANCE: Spots are limited. If you no show more than 4 times in a 30 day period we reserve the right to cancel your membership or package. We will refund you the unused credits via check to be picked up at the studio.
LATE ARRIVAL: If you are late more than 5 min to class, you will be turned away.
CLASS LEVELS: We reserve the right to determine what level of class you are cleared for. Pilates is cumulative and going into an advanced class you aren’t ready for could cause an injury. Pilates is not the same as other fitness classes and going into an advanced class will not give you results faster- it’s actually the opposite. If a level 1 is too easy, you aren’t doing it right. Let us show you. Pilates is a learned skill- please trust the process. We teach you to do it correctly so you can get the most out of your practice.